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View Full Version : Newest Bersa Warranty Station: Wolfgang - The Gun Doctor



wolfgang the gun doctor
08-17-2013, 03:13 PM
Hello Bersa owners and all firearms enthusiasts!

I just wanted to introduce myself and say a bit about my background. I have worked at trades as diverse as machinist, blacksmith, mechanical engineering/design and project management. I had tinkered with firearms all my life, occasionally with very bad results. So, some time back, I decided to actually get the formal training I needed to properly work on firearms and have been doing so professionally for over four years now and have worked on everything from black powder to full-autos. I have a well-tooled work area and machine shop so that I can do most work in-house. I'm set up most for most gunsmithing except for bluing or advanced stock work such as checkering.

For Bersa, Metro Arms & Lasserre owners, I am the newest member of the Bersa Warranty Center network and primarily service the Western United States, but have many folks that send in their pistols from places as far away as Florida. I generally offer two week or less turn-around time. I have a good stock of spare parts and rarely need to order them for a particular job which helps tremendously with achieving and maintaining a quick turn-around. I prefer to use email for communication as this helps reduce time wasted playing "phone tag". Please visit my website - http://www.wolfgangthegundoctor.com/ - for more information including shipping hints and suggestions that can save you significant amounts on shipping and help get the best turn-around time possible. I'll be updating and refining information there on a regular basis, so check in before sending in a firearm for warranty work.

Timely communication with the owner is a top priority. I try my best to maintain the Golden Rule in this area and that seems to work well. The only reason I don't answer a phone call is that I can't understand it, so speak clearly, slowly and say your return phone number at least twice, preferably at the beginning and end. You'd be surprised at how many folks assume I'm somehow clairvoyant when it comes to phone numbers; I'm not. The only reason I don't answer an email is that I don't get it. Most folks seem surprised to find out that email tends to get lost at about the same rate as regular mail, probably more so.

Sometimes I don't answer quite as quickly as I would like when I get swamped, but you should generally expect an answer or at least acknowledgement by the end of the next business day. If not, it's probably for one of the reasons listed in the previous paragraph, so don't hesitate to re-send or re-call.

Thank you for your time. I look forward to providing my services to all of you.

Wolfgang - The Gun Doctor

Reginald Carstairs
08-17-2013, 03:57 PM
Welcome to the forum Wolfgang, glad to have another authorized Bersa warranty center that our members can choose from post on this forum. Your communication skills will be most appreciated by our members. Feel free to post in any forum and even give advice on minor problems when they come up. If you feel a gun needs to be sent it please make it clear to send it to the warranty center of the members choice. This is the only way we can maintain impartiality to the authorized Bersa warranty centers.

I have already read some good reviews on your work and turn around time. I do understand turn around time is gun specific and a major problem like a gun replacement can and will take some time.

gun sane
08-17-2013, 04:22 PM
Glad to meet you, Wolfgang. We always enjoy choices, so I'm glad your services are available to them in need. As RC said, we could also use a little friendly advice and troubleshooting tips so that we can fix minor problems or send it to gunsmiths such as yourself for work that above our heads. Oh, and if you know some good German food recipes, we have a forum for that too! http://www.freesmileys.org/smileys/smiley-eatdrink061.gif (http://www.freesmileys.org/smileys.php)

wolfgang the gun doctor
08-17-2013, 04:38 PM
I'm from East Tennessee also - Greene Co.
I'll try to keep up w/ the posts and am willing to give advice/troubleshoot as I have time.
Auch, Ich leibe deutsche Essen! Bitte sehr, die Addresse mir bekomen. (May I have the address of the German food forum? I don't see it on this site. My wife has some great recipes I'm sure she'll be glad to share and maybe I can get some new ones.)


Glad to meet you, Wolfgang. We always enjoy choices, so I'm glad your services are available to them in need. As RC said, we could also use a little friendly advice and troubleshooting tips so that we can fix minor problems or send it to gunsmiths such as yourself for work that above our heads. Oh, and if you know some good German food recipes, we have a forum for that too! http://www.freesmileys.org/smileys/smiley-eatdrink061.gif (http://www.freesmileys.org/smileys.php)

Reginald Carstairs
08-17-2013, 04:43 PM
Recipes >>>> http://www.bersachat.com/forums/forumdisplay.php?60-Recipes

I'm into BBQ as you will see

Mason
08-17-2013, 05:15 PM
Hi wolfgang and welcome to Bersa Chat. Glad to have another warranty center on board.. Plus your only about a hour or so drive from Masonia.. Be careful you might just find me out your way some day..

Beau
08-17-2013, 06:24 PM
Recipes >>>> http://www.bersachat.com/forums/forumdisplay.php?60-Recipes

I'm into BBQ as you will see

Wolfgang - The Gun Doctor vs. Wolfgang - The Celebrity Chef? :tongue:

Great to have you here with us Wolfgang. Excellent!

mitchr
08-17-2013, 07:31 PM
Welcome to the madhouse wolfgang.

kingd3001
08-17-2013, 08:52 PM
Welcome to the forums kind sir glad to see another bersa warranty center up and running I own 2 bersa's firearms myself and love them both the thunder 45 ultra compact and the thunder 380 plus now if I could just find my thunder 45 ultra compact a little brother like say the thunder 9mm ultra compact pro I would be set I sometimes get mad at bersa for making such fine affordable firearms b/c their reason I'm broke sometimes :smile:

Glove
01-06-2014, 09:22 AM
Hello, and welcome from Ohio. A lot of good info here.